Refund Policy
Digital Products
Due to the nature of downloadable items (e.g., eBooks), we do not offer refunds once the download link has been accessed.
Physical Books
Refunds or exchanges are available within 7 days of delivery if the item is damaged or incorrect. Please email us with a photo of the issue.
Refund Process
To request a refund, contact us at [info@terilovespoetry.com] with your order number. Approved refunds will be processed within 5–7 business days.
Non-Refundable Items
- Personalized or signed copies
- Sale or promotional items
- Opened or used products
